For QSRs, fast is the name of the game — but when it comes to innovation, the industry is anything but speedy. In the inaugural edition of the PYMNTS Restaurant Readiness Index™, a Bypass collaboration, QSRs scored a meager 38 on a scale of 0 to 100, when it comes to their innovation readiness. So, how can QSRs spin their innovation wheels? That’s a $230 billion question the Index answers after examining hundreds of QSRs — and it comes down to a handful of really important things. Find that, plus an interview with Panera Bread VP Mark Berinato, on the intersection of QSR technology and innovation.
