The pillows at Airbnb can tell you all you need to know about how the company is changing for the worse

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• I've been an avid user of Airbnb, the popular home-rental service, for nearly a decade, using the platform to visit 30+ countries.
• In recent years, I've noticed a shift on the platform from regular people renting out their own apartments and spare bedrooms to a more professionalized service with hosts who operate multiple locations.
• From my perspective, the shift has meant that apartment listings are equipped in a more basic and economical manner.
• My chief complaint is that many professional hosts dress beds with cheap, low-quality pillows, leaving me with a poor night's sleep.
• If Airbnb or hosts don't acknowledge and work toward fixing the issue, I'll be using Airbnb less and less in the future.

Since I started traveling in my early 20s, I've visited 30+ countries. While traveling that much might have been prohibitively expensive in decades past, Airbnb, the popular home-rental service, has made traveling affordable.

Listings on the platform are generally a fraction of the cost of hotels, while providing a lot more space and something like a local's perspective.See the rest of the story at Business Insider

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