So many people don't have internet — and it's not their fault

When Georgianne Wright and her 13-year-old grandson, Keiontay, wanted to use the internet before the pandemic, she'd try the prepaid wireless plan she purchased from a national service provider. But the pair often gave up on browsing the internet or watching a movie thanks to the slow connection. 

"It wasn't working. It didn't benefit neither one of us," says Wright, who is Keiontay's primary caregiver and lives in Highland Park, a small city surrounded by Detroit.

Then the pandemic struck and Wright desperately needed not only a reliable, fast connection but also a computer so that Keiontay could attend school remotely. Until then, they'd been using her phone to go online.  Read more...