How to lead teams you’ve never met in person

This tech CEO took over in the middle of the pandemic and has yet to physically meet a single coworker or board member of the hiring platform she leads.

As a global business technology executive, I have spent the past few decades logging many miles back and forth across the globe. I did so to build the confidence of prospects and clients, to forge trusting relationships with colleagues, and to lead many teams and organizations through complex and unforeseen challenges. To create familiarity and build trust, we regularly spent time in the same physical space to listen, learn, establish and cement a foundation for productive relationships. Collectively the logged miles enabled me to introduce myself, assess situations, and find common ground to advance the agenda in front of us. 

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