Listen to Ryanair’s CEO deliver an obscene rant about Boeing management

One of Boeing’s biggest customers isn’t happy. Michael O’Leary, CEO of European budget airline Ryanair, delivered an obscenity-laden rant about Boeing’s late aircraft deliveries on a call with investors May 16. Boeing’s management, O’Leary said, is “running around like headless chickens” and needs “a reboot or a boot in the arse.”

The root of O’Leary’s anger is a delayed order for several Boeing 737-MAX airplanes, which Ryanair ordered in April. O’Leary said Ryanair was counting on getting the planes by the end of that month. (Boeing didn’t respond when asked to comment on O’Leary’s claim that Boeing “failed to meet their delivery commitments.”) Instead, Boeing still owes Ryanair six planes, which it probably won’t deliver until June. As a result, O’Leary said, Ryanair has had to cancel flights and give up 600,000 to 800,000 potential ticket sales during Europe’s peak summer travel season.

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