Credit Karma might owe you money over fake ‘pre-approved’ card offers: Here’s how to find out
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Dark patterns are not only bad for business. They’re bad karma.
The Federal Trade Commission (FTC) is ordering Credit Karma, the free personal-credit monitoring site, to pay $3 million to users who received “false ‘pre-approved’ credit card offers” that ended up hurting their credit scores. The agency filed a complaint alleging that from February 2018 to April 2021, Credit Karma knowingly ran a marketing campaign where it sent such offers to users saying they had “90% odds” of being approved.