Supercharge UX Research by Automating Workflows and Repetitive Tasks

Summary: User research can be time- and resource-intensive, but there are ways to identify bottlenecks and create efficiencies in your process with scripts and automation solutions.

ResearchOps and DesignOps have emerged as new subfields of UX focused on increasing the productivity and efficiency of research and, respectively, design processes. This article discusses ways to improve research operations with added efficiencies by finding ways to automate and streamline the repetitive tasks behind the work we do.

Downsides of User Research

Conducting user research is central to every UX practice. However, user research is time- and resource-intensive. Agile product development is fast-paced, and applying UX appropriately throughout the lifecycle requires many different types of user research, ranging from discovery and ethnographic research to usability testing . Conducting good UX research incurs administrative overhead such as:

UX Researchers Find Ways to Create Efficiencies

Enterprising researchers have found ways to streamline workflows and automate the repetitive and administrative activities involved in conducting research studies. We’ve spoken with some of these researchers and we highlight several tips and tricks learned from them in hopes of inspiring you to find similar opportunities for automation within your workflows.