Voith expands service activities of OLP

Voith has opened another OnPerformance.Lab (OPL) location in Kunshan, China, to offer the comprehensive know-how and skills of its experts worldwide as close to the customer as possible. With this step, Voith is strengthening the global network of the remote service center, which offers data-based services such as data analysis, condition monitoring, smart monitoring and expert advice. The Voith team is available quickly and easily via remote support from the OPL, regardless of whether short-term problems or long-term optimization projects are concerned. OPL locations can already be found in Heidenheim, Germany, and Tokyo, Japan. Additional regional offices are expected to be opened.

All OPL services can be configured individually for each customer as a modular system. Together with OPL, paper producers define their targets and specific key performance indicators (KPIs), such as fiber consumption, basis weight and moisture stability as well as grade change times. Building on continuous data analysis linked to data mining methods and artificial intelligence, targeted optimization measures are then implemented.

The solution is an ideal addition to the on-site service portfolio and, in combination with the digitalization solutions of the Papermaking 4.0 portfolio, ensures continuous and sustainable improvements in many areas.

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