Airline destroyed my beloved suitcase – but the reimbursement I got was baffling
A HOLIDAYMAKER has told how an airline “destroyed” her beloved suitcase – and sent her 13 new ones to say sorry.
Peyton Rochefort was left baffled when Delta reimbursed her battered baggage with a DOZEN more after their mishap.
She told TikTok users it “felt like an April fools prank” when she discovered a mountain of boxes waiting for her when she arrived home.
The traveller shared a snap of a vibrant suitcase adorned with colourful illustrations of peacock feathers – missing one wheel.
Another snap showed the luggage also had a huge crack in it, appearing to expose the contents of Peyton’s bag.
She explained in the clip that racked up over 1.5million views: “Delta destroyed my suitcase. I filed a claim, they agreed to replace it.”
So she was left baffled when Delta went above and beyond to apologise for the damage – by replacing her suitcase with multiple new models.
Peyton continued: “I got a notification that I had received some packages. But wait…”
The travel radiology tech then shared a series of pictures showing the mountain of boxes she was met by, emblazoned with the logo for the Ricardo Beverly Hills suitcase brand.
She loaded up the stack of packages in the back of her truck, but was forced to cram some inside the motor as they couldn’t fit.
Peyton then unboxed the unbelievably excessive reimbursement she received from the airline to find enough luggage to accommodate a football team.
“I was crying laughing”, she said. “I thought I was done, only to realise three of the late bags had small ones inside them.
“13 Ricardo Beverly Hills bags later … I think they made a mistake.”
The baffled passenger then hilariously showed how she was forced to tower the suitcases on top of one another to fit them inside her home.
Peyton had to cram the luggage either side of her TV stand just to get rid of the bags from her hallway.
She joked: “It’s called interior design sweetie. Look it up.”
Social media users were left in stitches by the incredible mix-up, with some amusingly making their case to receive one.
One simply wrote: “A win is a win.”
Another said: “It takes 13 boring grey ones to make up for that amazing peacock feather case!”
A third added: “Looks like you have birthday gifts for everyone now. Luggage is expensive.
A fourth joked: “Maybe they’re just prepaying for the next time they damage your bag.”
And a fifth chimed in: “Send one my way bestie. I’m flying with Delta in two weeks.”
Peyton confessed she “ended up being honest” with the airline as she felt too guilty keeping her luggage haul.
However, Delta did let her keep one of the extra bags because she did the right thing.
The traveller also cleared up who was to blame for damaging her suitcase, saying it was actually the luggage company’s fault.