Popular retailer urgently recalls kids essential due to fears babies could choke
A POPULAR retailer has issued an urgent recall on a kids essential over fears it could cause them to choke.
John Lewis is asking customers to bring back some of its Winnie the Pooh sleeping bags for children aged 0 to 12 months.
The retailer says there is a risk poppers on the bags could become loose, detach and create a choking hazard.
The four products that are being recalled are:
- Winnie the Pooh Sleeping Bag Friends Forever (2pack) 0-6 months
- Winnie the Pooh Sleeping Bag Friends Forever (2pack) 6-12 months
- Winnie the Pooh Sleeping Bag Exploring Sizes 0-6 months
- Winnie the Pooh Sleeping Bag Exploring Sizes 6-12 months
John Lewis said if you have bought one of the products to stop using it immediately and return it to your local branch for a full exchange or refund.
You can also take the product into your local Waitrose branch, along with your original order number.
John Lewis apologised for the issue.
A message on the product recall page on its website said: “We’re very sorry that it has been necessary to recall this product and for the inconvenience caused.”
Anyone with questions relating to the product recall can call John Lewis on 01698 545 009 between 9am and 5pm, Monday to Friday.
What are product recalls?
Companies often issue product recalls if there’s an issue with a product that could be dangerous or inconvenient for the user.
But if you have to return a product that is faulty, you will usually be entitled to refund, repair or replacement, under the Consumer Rights Act.
Retailer’s websites often have product recall pages where they share details on items that need returning.
If a product is food-based, the Food Standards Agency, which regulates the industry, may post on Twitter about a recall too.
Tesco and Superdrug previously had to issue an urgent recall on a couple of products due to fears they could contain pieces of metal.
Earlier this month, Card Factory was urging customers to bring back Easter eggs after they were labelled incorrectly, sparking health fears.