Pandora boosts wages up to 14% for retail staff

Pandora has announced it has increased the hourly pay for its retail employees in the UK and Ireland by up to 14% following its third pay review in the last 12 months.

Over the past year, sales assistants in London have received a 10% rise to £11.95 an hour, whilst sales assistant employees across the rest of the UK have seen a 14% increase, up to £10.90 per hour. In Ireland, a 12% increase to €13.85 (£12.20) has been applied.

Meanwhile, Pandora’s store management employees have received an average 12% increase, as well as the introduction of new minimum pay levels.

Along with pay increases, Pandora also introduced new enhanced incentives within its retail operations last year.

These included a new monthly bonus incentive for all store teams as well as introducing a personal allowance for own-brand jewellery up to £500.

Rasmus Brix, managing director, said: “Pandora who put an incredible amount of passion and energy into making the customer experience so unique. It’s a key reason millions of people put their trust in our brand every day and a major contributor to our overall success as a business.

“Investing in the growth and fulfilment of our retail teams has been a top priority for us and we’ve put a great amount of effort into fostering a healthy workplace culture – one where our employees are not only rewarded competitively, but also where they feel heard, valued and supported through the right tools, platforms and policies. We are absolutely committed to developing these areas even further as our business experiences growth.”

The changes are part of the company’s ongoing efforts to invest in and support its 2,400 customer-facing employees.