Family’s home flooded with sewage ‘for third time in just one month’
A dad has hit out at the local council because he claims sewage has flooded into his family’s home on three occasions.
Luke Towle, 34, his wife Kerry, 37, and two children from Nottingham, said their flat was first flooded by faulty pipework in early June.
It flooded a second time and a third time last weekend.
The family have been forced to replace carpets and other items and the sewage has ruined photos and books with sentimental value.
‘We were told the pipework was damaged recently, but there hasn’t been a lot of urgency to repair it,’ Luke said.
‘It has damaged a lot of our children’s and our belongings and I’ve had to replace all of the carpets because of the damp and water damage.’
The pair are worried leaks will continue despite being told by the council it should stop.
‘It has got to the point now that we are scared to go away from the house – because of what could happen,’ Luke continued.
‘But it is also disgusting what has happened to it because of the leaks, so it’s not a good place to live.
‘We feel like there hasn’t been enough urgency with the repairs. Even after they’ve said it is fixed now, it wasn’t the last two times – they’ve not apologised or nothing.’
A spokesperson for Broxtowe Borough Council – the landlords – said: ‘Broxtowe Borough Council takes all reports of leaks in our properties seriously, we understand that dealing with a leak is a difficult situation.
‘Outside of office hours we provide an out of hours service to deal with matters such as this, and will respond promptly to reports.
‘Issues with leaks can sometimes be linked to external drainage, or pipework that is not the responsibility of the council.
‘In these situations we will liaise with external contracts and other agencies to provide a resolution to the problem. On the rare occasion where tenants are left without facilities, the Council will arrange for temporary facilities to be provided.’
A woman was also left with sewage, toilet rolls and ‘other stuff’ bubbling outside her home in Cambridge for weeks.
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