Is Shopify down? Hundreds say they can’t access popular shopping site

SHOPIFY users are apparently having trouble accessing the popular shopping site due to a mysterious outage.

Almost 600 reports were picked up by Down Detector which keeps an eye out for websites and apps that are hit with issues.

© 2023 SOPA Img

It’s not yet clear why the site is down[/caption]

It’s not clear yet what has caused the problems.

But Shopify has responded to customers on Twitter, saying: “We are aware some users are experiencing access issues, we are currently investigating this.”

Affected users are met with an error message.

It reads: “Due to an unexpected technical problem, Shopify is temporarily unavailable.

“Please check back in a few minutes – we’ll be up and running in no time.”

Shopify later tweeted an update to customers saying the issue should be resolved.

“I am aware an access issue happened at around 11.53GMT but this issue should now be resolved,” the firm said.

“Please refresh browser and see if you can now access your account.”

Shopify outage updates

Shopify responds to customers on its Twitter account.

So it’s a good place to go to for status updates.

You will find them @Shopify and @ShopifySupport.

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