Match Night Details: Europa Conference League
With a sold out Ryan McBride Brandywell Stadium expected tomorrow night for the visit of HB Tórshavn, we want everyone to have a great night at the game, with the aim to see a famous European victory.
If you are a Brandywell regular or a first timer, it is important to familiarise yourself with the arrangements for the fixture. In general terms, with a sell out crowd expected for the fixtures please arrive early, ask questions of stewards and where you can assist fellow attendees who need additional support.
We are all attending to support the Candystripes so let’s make it a great night at Brandywell.
Tickets
Tickets were sold online for this fixture and you can present either physical print outs or a digital version.
For more info on the Future Ticketing app, scroll to the bottom section.
If you purchased a ticket during the season ticket window, you will have purchased the seat that you hold for regular league games.
This is a significant difference from previous seasons, where designated seating was not in place for Cup fixtures.
In partnership with Future Ticketing, we have been able to roll out the ability for supporters to purchase their specific seats for ticketed fixtures such as this game and Sunday’s game.
If you bought a ticket during the general sale, you ticket will have a Block, Row and Seat Number on your ticket.
The Blocks in the Southend Stand are numbered from B-M, with B being the closest to the Brandywell Road, and M the closest to the car park.
Please check your location and make way to your seat. If there are any concerns over the location of your seat, please ask your nearest steward for assistance.
As advised, a small number of spectators holding tickets in the Mark Farren Stand will not be able to sit in their regular position for this fixture. This is due to additional requirements from UEFA as regards zones around tunnel and media areas. Stewards will be on hand to direct you to alternative seats within the Mark Farren Stand.
Please use the turnstiles that are most appropriate for your ticket location.
We recommend that supporters holding tickets for the Mark Farren Stand use the turnstiles on the Lone Moor Road side of the ground. Supporters hold tickets from Block B-H use the Brandywell Road side of the ground, and Supporters with tickets for Blocks I-M use the turnstiles closest to the car park.
Car Parking
Please respect the Brandywell locals if you are driving to the game and selecting a car park space. Do not block driveways or exits and do not park in designated disabled spots. If you are seeking to use the car park at the Stadium please be aware that this will likely fill up very early. If you wish to park here, please consider leaving earlier for the fixture.
Bar Access
There will be no public access to the bar in the Mark Farren Stand for this fixture.
Merchandise Store
The Merchandise Store will be open before the game and at half time. Supporters who purchased tickets for this fixtures have received a voucher as part of their confirmation email. This can be used in store at Brandywell or online.
If you wish to purchase merchandise before the fixture, iPrint in Pennyburn Industrial Estate has a full range of items.
Future Ticketing app
You will be asked to install this app onto your home screen – for iPhone users click the ‘Share’ button and then choose ‘Add to Home Screen’ – for Android users click the three dots and select ‘Install to Home Screen’.
Once the app is on your home screen, open it. If you are setting up your account for the first time – open the app and create your password, you do this by Click on ‘Forgot Credentials’ – enter the email address that you use to purchase tickets, open the email you will be sent to reset your password and then create your password – log into the app with your email address and password.
The benefit here is that you only need to do this once, and all future tickets will also appear here. The instructions on how to add this to your phone can also be found in your confirmation email. You can also add your match tickets to Apple Wallet or Google Wallet.