Customer Service On Twitter – How To Make It Fast & Effective

Are you looking for ways to make your customer service on Twitter faster and more effective for your business? If so, there are a few key things you can do to make sure your clients are getting the help they need. Have you ever been frustrated with a service or a product and tweeted about it?

Years ago I lost my internet service the other week and was left on hold and told to go online for it – really? A little hard to do without an internet connection. (Thank goodness for my Droid) I was able to get someone ...