Pie gate (10 replies)

Just in to the 2nd half at the Peterborough friendly, I went down to the concourse for a couple of pies, I was told they had meat or balti. I ordered two meat, a young lad took £9 on my card and the other went to get the pies, which were balti, I told him I asked for meat to which he told me they had none, I asked for my money back but neither of the staff knew how to do a refund, and one went off to try and find a supervisor, to no avail. I wrote my number on a serviette and they told me a supervisor would ring me and I assumed I would pop back down for the refund.

I expected the call that afternoon, however it was only nine quid, and I thought someone will ring at some point.

I forgot all about this until I was checking my card statement a couple of weeks later, I was a bit peed off that I trusted that someone would call.

On the 8th August I rung PUFC, spoke to 'Lesley', she told me to email her and she would forward on to the relevant person, to which I have heard nothing.

I telephoned again last Monday 21st, spoke to 'Lesley' again, no apology, she just said she would 'chase it up'. I decided to follow it up with a quick email thanking her for chasing it up.

So that's two emails and two phone calls, and while I'm not hard up for £9, I can be a suborn bleeder, and I ain't going to drop this.

Any recommendation on what my next course of action should be?