Fabulous Vegas’ guide to playing online casino games – a beginner’s overview
IF you’ve joined an online casino site like Fabulous Vegas that’s probably because you want to experience the excitement of classic casino games from the comfort of your sofa.
However, if you haven’t dipped your toes into the world of online gaming before, you might not be sure how to start.
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This is a comprehensive guide of all of the things you’ll need to know before you get going, and how to play casino games online.
Picking a site
Which site should you use? This is the first thing to consider on your gaming journey.
There are a number of factors to consider. Perhaps most importantly, you should consider whether your chosen site is safe and reputable.
When it comes to critiquing a site’s safety measures, consider how much Safer Gambling content and information toolkits are readily available for players to utilise.
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The customer service options should be easy to find and yield quick response times.
The site should never ask you for more personal information or banking details than strictly necessary.
This goes hand in hand with how you can check out a site’s reputation.
The website should appear on the public register of gambling sites on the Gambling Commission website.
With approximately 2,880 business entries, if the site doesn’t appear on this list, you should investigate it further.
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To consider the experiences other users have had on that site, try searching for the gaming site on review websites.
See what other players have to say about their time on that particular gaming site.
Welcome offer
Nearly every gaming site will offer new players the chance to take up a welcome offer when they have newly joined the site.
The exact terms and conditions of the offer will differ from site to site, but they should be clearly laid out on the offer page.
Make sure that you give these a read so that you can make the most of the welcome offer and you’re not caught out by which games are eligible, wagering requirements or expiry dates.
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Most offers will expire within a relatively short time frame if not used.
Game selection
Do you have an idea of what casino games you’d like to play? If not, don’t worry!
Most sites will have a separate tab or area for the casino games. The site may refer to “Casino” and “Live Casino”.
These are two different forms of casino games. We’ll explain the differences below.
As a beginner, it might be a good idea to start with “Casino” as you can play these games at a slower pace.
The most commonly seen casino games online are roulette and blackjack.
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At this point, it’s up to you to discover these games for yourself. If you’re new to these games, try starting with the simplest versions of the game.
When you feel ready to explore other variations, check out the exciting and innovative options on offer.
At Fabulous Vegas, you’ll see we have a blackjack reel and a roulette reel.
You can pick straightforward versions such as Vegas Blackjack and 101 Roulette.
Those wanting to explore the site a little more could try unique takes on the classics, such as Mega Fire Blaze Roulette and Premium Blackjack Single Hand.
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Promotions
While the welcome offer will be exclusively for new players, most sites will have a range of promotions available for all account holders to enjoy.
These will probably appear on a subtab labelled “Promotions”.
Make sure to periodically check out what promotions are on offer, as there may be some that will benefit casino game players.
Budget
One of the most important things to consider before playing on online casino sites is your budget.
You should have a clear idea of how much you would like to deposit initially and subsequently.
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The best players are the safest players. Decide how often you would like to deposit and how much you’ll be depositing at a time.
A reputable, safe online casino will have tools to help you manage your budget and encourage spending limits.
For instance, at Fabulous Vegas, under the “Safer Gambling” tab, you can find out information on deposit limits under the “Set Limits” subtab.
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Each time you spend money on a casino site, you should be aware of how much you’re spending and what it is buying you: one spin, multiple spins or access to a promotion (by reaching an eligibility threshold).
Live casino vs. online casino
So, what’s all this about “live casino” and “online casino” being two separate things?
Well, live casino games offer players the chance to immerse themselves in the world of live online gambling and enjoy the brick-and-mortar casino experience from the comfort of their own home.
Unlike slot games or standard casino games, live casino games have video feeds to live dealers who play out the casino games in real time.
Players still have the opportunity to win big cash prizes. Live casino games offer a more authentic casino experience and are some of the most popular game options available on Fabulous Vegas.
Players select a live casino game to join and can play out the game in real time.
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Watch as the roulette wheel is spun, the blackjack cards are dealt and the poker hands are revealed.
The state-of-the-art live stream technology and real-life dealers make this gaming experience as immersive as possible.
It brings a personal touch to your online gaming, especially as Fabulous Vegas’ dealers are friendly, knowledgeable professionals who welcome all players.
On the other hand, online casino games are computer-generated, rather than being real games that have physically taken place.
The results and outcomes are completely randomised. The advantage is that you can take the games at your own pace and you can play them whenever you like.
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As live casino games involve real dealers, they may only be operating at certain times.
Chat function
Most casino sites will have a chat function within certain games.
If you are playing the live casino games, this will take the form of a live comment section.
While players are able to see and hear the croupier, they cannot see or hear you.
However, here at Fabulous Vegas, we have a live chat function. This allows players to ask game-related questions or share news of their victories with others.
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It also helps to make the experience feel more authentic. Given the public nature of the chat, always be mindful and respectful with the questions that you ask the croupier or other players.
You should also never reveal personal information.
FAQs and customer service
If you have a question about how the site works, the best thing to do is to take it to the proper support team.
Your first step should be to see whether your question has already been answered on the FAQ page.
Players might not need to contact the customer service team AT ALL if they can find the answer to their question in the frequently asked questions (FAQs) section of the site.
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A good customer service team will be monitoring the queries they receive so that they can anticipate the common questions.
By having a great FAQ area, the team are helping players to get answers immediately.
At Fabulous Vegas, our helpful FAQs can be found under the “Safer Gambling” tab, and then the “Smart Tips” subtab.
Players can search for answers on a selection of topics, including:
- Bonuses
- Withdrawals
- Logging into your account
Even the best FAQ section in the online casino world will not always be able to help with your queries.
This is when it is time to reach out to the customer service team.
The role of customer support in online casinos has three main functions: handle complaints, inform players and direct enquires.
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Once a player has picked their preferred form of communication with the online casino customer support, they should then expect a rapid response.
Online gaming should be about fun and players having a good time.
Urgent questions or complaints could become stressful, especially when real money bets are involved.
The role of a good customer service team is to be proactive in their responses so as to minimise any concerns from the players.
A good support team won’t leave you on “read”. At Fabulous Vegas, our virtual assistant Sunny is the first port of call.
Like many robots, Sunny is highly intelligent and likely to help you solve your issue.
However, if Sunny needs to refer to one of his human colleagues, he’ll show you how to get in contact with them.
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Remember to gamble responsibly
A responsible gambler is someone who:
- Establishes time and monetary limits before playing
- Only gambles with money they can afford to lose
- Never chases their losses
- Doesn’t gamble if they’re upset, angry or depressed
- Gamcare – www.gamcare.org.uk
- Gamble Aware – www.begambleaware.org
For help with a gambling problem, call the National Gambling Helpline on 0808 8020 133 or go to www.gamstop.co.uk to be excluded from all UK-regulated gambling websites.