Audit finds flaws -- and undelivered mail -- at Postal Service's new processing facility in Virginia

An audit conducted by the Postal Service’s inspector general found significant problems at a new regional processing facility in Virginia, including damaged mail left unprocessed for months and a worker asleep at a forklift. The audit released last week raises questions about the Postal Service’s plans to modernize its processing network _ the Richmond facility that was the audit's focus is the first of a planned 60 regional processing centers that USPS is launching nationwide to streamline operations. The audit found that problems at the Richmond center, which opened in July, have contributed to a drop in on-time service that now finds Virginia ranked worst in the nation.