Summer chaos as EasyJet cancels hundreds of passengers’ flights with no notice
Holidaymakers have been left stranded after a string of flight cancellations from two Scottish airports.
EasyJet passengers were left high and dry following a wave of cancellations from Edinburgh and Glasgow Airports.
Travellers claimed they were given little notice about grounded flights on Thursday morning.
Some families turned up to the airports just to find out their flights had been axed, Daily Record reports.
One of the disappointed passengers was Sarah Machete who was off to Naples for her wedding.
The bride wrote on X (formerly Twitter) she was ‘just about to leave for the airport for our flight to Naples for out wedding and got a message from EasyJet to say our flight has been cancelled.’
She claimed EasyJet told her the only option was to fly on Saturday.
The airline reportedly said the cancellations were caused by an issue with air traffic control.
It comes just as most Scottish schools broke off for the summer holidays.
Guy Houston, from Falkirk, Scotland, told the outlet: ‘We arrived at Glasgow Airport at 5am and there were passengers standing around. The airport staff were telling us to check the easyJet app and no one would speak to us.
‘There were no easyJet employees there to help. By the time we arrived home, I received an email to say they couldn’t provide another flight within the next two days so the entire holiday was cancelled.
‘It’s the first day of the school summer holidays and this is what families face. It’s terrible. I feel like they have just washed their hands of us.’
He claimed a customer service employee at EasyJet told him his flight was axed because of storms that affected UK flights, according to the outlet.
Guy said the ordeal left him ‘thousands of pounds out of pocket’ and it was ‘hard to book something else.’
”m desperately trying to sort something else out for us but we’ve only got a certain amount of time booked off work. I won’t be rebooking with them,’ he added.
A flight from Crete to Edinburgh late on Wednesday was reportedly also cancelled due to a ‘technical issue,’ while multiple flights from Edinburgh to London and Glasgow to Malaga are thought to have been affected.
An EasyJet flight from Edinburgh to Dubrovnik due at 4.35pm and 9.15pm to Amsterdam appear to have been cancelled, the airport’s departure board shows.
A spokesperson for EasyJet told the outlet: ‘We’re very sorry that, due to the impact of air traffic control restrictions caused by adverse weather yesterday which meant this flight was unable to operate and no suitable alternative flights were available, we had to cancel this customer’s holiday at short notice.
‘We’ve been in touch with our customer to apologise and confirm that we have processed a full refund.’
EasyJet was approached for a comment.
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