Users aren’t happy with Copilot AI taking over the Microsoft 365 app
If you use the Microsoft 365 app on your mobile phone or tablet, you should think carefully before updating to the latest version.
For a long time, the Microsoft 365 app was great for its focus on Office, allowing you to view your recent documents, spreadsheets, presentations, and more—both local and cloud-synced. It was also a great way to create new files and launch them in their respective apps.
Unfortunately, a recent update for both Android and iOS versions of the Microsoft 365 app has pushed aside those “basic” features in favor of Copilot, Microsoft’s AI tool.
When you open the new app, front and center are options to chat with Copilot and create AI-generated images. To access your Office files like before, you now need to open the three-line “hamburger” menu and perform a search for them, which is more complicated and less efficient. Microsoft is reeeeally stretching for ways to promote Copilot, seemingly hoping that people will eventually cave and start using it if they’re inundated by it in every Microsoft product for long enough.
But most users are extremely unhappy with the latest update, with many choosing to give it 1-star ratings on the App Store and Google Play Store, reports Windows Latest.
