The sector that was worst hit by the rising popularity of online food delivery platforms like Zomato and Swiggy was quick service restaurants (OSRs). Customers were suddenly able to order different types of food, from Biryanis to Momos, by just swiping their phones, and were not dependent any more on one chain that would deliver pizzas in 30 minutes. But every sector, especially consumer-facing sectors, remain troubled only till a point of time. Have QSR companies reached a stage where things cannot get any worse than they are?
