Computer outage could tarnish Delta's on-time reputation

Passengers were stranded around the globe with many spending the night in the airport.

[...] this outage, Delta had an impressive record, envied by other airlines.

By June 9 of this year, Delta had already notched up 100 days where none of its own jets canceled flights — more than all of its major competitors' no-cancel days combined.

[...] the lack of cancellations and the airline's mantra of "keep climbing" won over business travelers willing to pay extra for flights that arrive on time.

Since this is the airline's first major outage — and as long as there isn't another one — Corridore said "Delta may get a pass here."

When United Airlines had a series of computer meltdowns in 2012, loyal business travelers abandoned the carrier.

There are only so many meetings — or chances to tuck your kids into bed — that road warriors will tolerate missing.

[...] the flight departed around 1 p.m. It might have been 16 hours late, but it was never canceled.

Choi says he would have preferred a cancellation so he could have gone home, slept in his own bed and then returned to the airport to catch a rescheduled flight.