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LUS to suspend late fees during government shutdown
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LAFAYETTE, La. (KLFY) -- Lafayette Utilities System has announced that it is temporarily suspending late fees for LUS customers through Nov. 30.
Mayor-President Monique Boulet said the utility recognizes the potential financial hardships many may be experiencing as a result of the ongoing federal shutdown.
“Our focus is ensuring customers facing furlough or financial hardship have a clear path forward to maintain essential utility services,” said Boulet. “LUS remains committed to being responsive in providing the stability our residents need while this situation continues.”
LUS will work with affected customers individually to establish flexible payment arrangements for a portion of their outstanding balances, officials said.
LUS utility customers can call Customer Service and request a payment arrangement for a portion of their outstanding balances.
Those who are able to continue making regular payments are encouraged to do so, officials said.