Multiple Ascension health services impacted by cybersecurity incident

MANHATTAN (KSNT) - New information is being released Friday in the aftermath of a cybersecurity incident impacting a Kansas hospital.

The hospital network Ascension announced on Thursday, May 9 it had suffered a "cyber security event" and was investigating the situation. Ascension maintains one hospital in the Manhattan, Kansas area. Now, the healthcare provider is saying in a new statement it is "working around the clock" to restore its services.

"Safely caring for patients remains our highest priority as we navigate this cybersecurity incident. We are actively supporting our ministries as they continue to provide safe, patient care with established downtime protocols and procedures, in which our workforce is well trained. It is expected that we will be utilizing downtime procedures for some time. Patients should bring to their appointment notes on their symptoms and a list of current medications and prescription numbers or the prescription bottles so their care team can call in medication needs to pharmacies."

Ascension spokesperson statement excerpt

Multiple services offered by Ascension are currently down due to this incident. These include the following:

• Electronic health records system
• MyChart
• Some phone systems
• Various systems used to order certain tests, procedures and medications

Ascension is also suspending some non-emergent procedures at this time including some tests and appointments. Some of Ascension's hospitals are also on emergency diversion for emergency medical services to make sure emergency cases are triaged immediately.

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