How Texans can appeal a FEMA decision
AUSTIN (KXAN) -- During the July 4 weekend, Texas saw catastrophic flooding in the Hill Country, leading to the destruction of homes and businesses.
As a result, President Donald Trump designated the Federal Emergency Management Agency to assist Burnet, Kerr, San Saba, Tom Green, Travis and Williamson counties with disaster funds.
If Texans disagree with the amount of money received, they have 60 days to ask FEMA to reconsider its decision or the award amount.
How to appeal a FEMA decision
FEMA said to appeal a decision or award amount, Texans can send documents that would help support their claim and need for more assistance. Each decision letter received from FEMA explains which documents may help in the appeals process.
Supporting documents may include:
- Receipts
- Bills
- Repair estimates
- Property titles or deeds
- Any other document able to support your reasons behind the appeal
According to the government agency, all documents should be sent to FEMA and include your full name, current phone number, address, disaster number, FEMA application number and the address of the disaster-damaged home.
Receipts, bills and estimates must include the business name and contact information to help verify information, according to FEMA.
The government agency said if a written appeal is prepared by someone other than the impacted person, it must include that person's signature.
How to send documents to FEMA
Documents can be sent to FEMA in a variety of ways, including:
- Upload to your disaster assistance account.
- Mail to FEMA, P.O. Box 10055, Hyattsville, MD 20782-8055.
- Fax to 800-827-8112.
- Visiting a Disaster Recovery Center to receive in-person assistance. Texans can find a recovery center near them by visiting FEMA's website.
What to expect after appealing a FEMA decision
FEMA said after appealing a decision within 60 days of FEMA's decision letter or award amount, you can expect the agency to contact you. The agency may schedule an inspection of your primary home, and after that, you can expect FEMA to make a decision within 90 days.
For Texans who have a question about the appeals process, they can call the FEMA Helpline at 800-621-3362. The lines are open from 6 a.m. to 10 p.m. Central Time daily. Additionally, helpline specialists speak many languages.