Self-scanning checkouts are fuelling a sharp rise in shoplifting, warns retail expert Philip Meeth. + Get the most important news from Switzerland in your inbox "We assume that the number of thefts is 15-30% higher than at traditional checkouts," says the German specialist in an interview published online today by 20 Minuten. "Supermarkets increasingly rely on modern security measures such as so-called exit blocks, which protect and control the checkout area in a targeted manner. These are supplemented by technologies based on artificial intelligence, analysis tools, intelligent video surveillance and weight sensors. Trained personnel can also intervene, carry out random checks and provide assistance'. The checks make it possible to identify potential misbehaviour and achieve a deterrent effect. "The goal of all measures is to minimise losses for merchants without unnecessarily limiting the shopping experience and maintaining the balance between automation and active customer ...
