Inside the UK’s ‘WORST’ Domino’s with ‘bad pizza and awful staff’ – but it’s undergone a massive change
THE UK’s “worst” Domino’s has been slammed for having bad pizza and awful staff.
Customers have vowed never to return to the branch in Bedfordshire, Flitwick, after leaving before they could even place their orders.
Paramedic Nigel Mason said he would prefer to make a 10-mile round trip to buy a pizza somewhere else, rather than go back.
Nigel, who lives in Ampthill, said he went in with wife June and experienced the staff being rude and offensive.
He told The Sun Online: “The guy I spoke to when I went in to buy a pizza was so offensive that my wife June and I walked straight out.
“We have not been back there since and never will.”
The online reviews for the Domino’s weren’t any better as they blasted the “awful service” and “useless managers” after finding parts of their order missing.
Stuart K wrote: “Avoid at all costs. Terrible customer service. Bad pizza and an hour late.”
Another reviewer complained: “Pizzas missing, bad attitude from staff, awful service. Absolute joke run by useless managers.”
And a third moaned: “I’ll never understand how you can get something so simple so wrong.
“Toppings are delicately placed by catapult. Customer service is non existent and be prepared to be fobbed off when you do complain.”
Chris N, from Cambridge, added: “Quite literally the worst pizza ever.
“This place is only surviving due to lack of choice. Get a pizza from Tesco, you will enjoy it more.”
American-based Domino’s, who have built up a chain of 1,200 takeaways in the UK and Ireland, dish up more than 106million pizzas every year.
And during the lunchtime rush, some told how they enjoy the food and haven’t had any issues with the franchise.
Megan McIntosh, 24, said: “It’s amazingly good food.”
Teenagers Lauren Smith, 15, and Katy Rogers, 14, from nearby Ampthill, left clutching boxes of chocolate cookies.
Lauren said: “We didn’t get pizza cos we’ve just had a good lunch.
“But on the whole the food is good.
“I’ve always found the counter staff friendly and helpful, so I’m surprised that people complain about them being rude.”
‘EXPENSIVE FOR WHAT YOU GET’
Emma Smith, who had just treated nine-year-old daughter Hannah and son Jack, five, admitted: “It wouldn’t be my first choice of a go-to place.
“And the pizzas are a bit expensive for what you get.
“But they’re a big hit with the kids – and they’re better than those at Tesco.”
Diane Rafiq had driven over from nearby Lidlington especially to visit the library and share a pizza with children Zavier, seven, Allegra, five, and four-month-old Mikail.
She said: “We come here once a month and a pizza is the highlight of our visit.
“The children love them and the staff there are really nice.
“Mind you, they are a bit expensive.”
Georgia Rae, from Hatfield, Hertfordshire, who was visiting relatives said: “They’re good pizzas here and I’ve got no complaints about the service.”
Dharval, serving behind the counter, shrugged off the bad reviews and said: “People will say anything.”
Domino’s has been contacted for comment.