Abusive Airbnb host called me obese and accused me of breaking a bed – I’m size 14 and this has really knocked me
AN abusive Airbnb host accused a mum of being “obese” and breaking a bed.
Guest Danielle Cole, 31, complained after a weekend glamping in a shepherd’s hut.
She pointed out the bed was broken, the wood-fired hot tub was filthy and the kids’ play area was dirty.
But the mum of two was stunned to get a message saying she was responsible for damaging the bed as she was “too large”.
In messages to Danielle, the host insisted: “My Ring doorbell confirms how overweight you are which is why you broke our bed.
“There is no way that bed could have taken your weight for four nights with that amount of damage.”
The hosts also made a request through Airbnb for £300 to repair the bed.
They stated: “Guest was obese and too large for the bed. The women broke the bed and made false allegations to try and prevent a claim.”
Danielle, of Malton, North Yorks, paid £297 for a four-night stay in South Wales with partner Paul, daughters Bobby, four, and Daisy, two, and their dog.
She said of the abuse: “I sobbed for days. I’m a size 14 and this has really knocked me.”
Airbnb refunded Danielle £28 after her complaint and has told her she will not have to pay the £300.
The hosts have also been suspended from the site while Airbnb investigates.
The owner said his wife has Asperger’s Syndrome, which is “unfortunate in that it may result in her being politically incorrect”.