The Madden 23 player rating complaint hotline fielded 1,000 calls in 6 hours and everyone is baffled by it
Look, man. Madden is Madden. The game is not perfect and it has not been for years.
Sure, they’re going to get some things right. For example, they put John Madden on the cover this year after his death to honor him. Great move. But then, they also didn’t have Ja’Marr Chase rated as a top 10 wide receiver in the game.
That’s just Madden. That’s how the game is. It gives and it takes — especially when it comes to ratings.
But this year, Madden wanted to do things a bit differently. Obviously, they make adjustments and roster updates during the year and ratings have a lot to do with that. They wanted to hear people’s feedback on what they got wrong when it came to the ratings, so they set up a hotline.
It’s simple: You call the hotline when you’ve got a complaint about somebody’s rating on Madden. Easy, right? Piece of cake.
Whoever is in charge of fielding those calls is probably regretting it right now.
The hotline has already fielded 1,000 calls and it’s only been active for one day. One. A single day. Not even a whole week. Not three days. Just one. And, to be more specific, they had 1,000 calls after just six hours, according to Madden employee Emma Waldren.
That’s insane. Y’all know how hard it is to get people on the phone these days. Nobody makes calls anymore.
But here, not only did people have these complaints at the ready, but they actually got on the phone to voice those complaints. That’s how passionate people were about this game and these ratings.
People were shocked by that number, but they also felt bad for whoever had to go through those calls. That’s a lot.