A customer was told the nachos were “not a soggier kind that you are accustomed to that has loads of sauce”.

Elmar's in the Valley, a cafe in Western Australia, has faced a social media backlash after it defended the $15 nachos on its menu, saying it was the "European version" of the dish that "showcases corn chips and not copious amounts of sauce".

Earlier this week, customer Ashlin McCamish posted a photo of half-eaten nachos to Elmar's Facebook page.

"Not sure if we got mistaken for members of a wine tour because we look young and therefore apparently aren't worth decent service," she wrote, "but this is a total rip-off."

Facebook: ElmarsintheValley / Via watoday.com.au

The post has since been deleted, but not before staff at Elmar's replied, telling McCamish that their version of nachos "is not a soggier kind that you are accustomed to that has loads of sauce".

"We have opted to sell a European version which showcases corn chips and not copious amounts of sauce," they wrote, insisting that the cafe would be taking on the criticism and will "make sure that we keep our punters happy".

Facebook: ElmarsintheValley

"Had the customer spoken to the Elmar's team about this on the day they would have resolved the issue right then and there but unfortunately Elmar's staff didn't know about this until it was posted on the Facebook page," they said.

While it appears much of the initial criticism has been deleted from the Elmar's Facebook page, there are still remnants of people angrily commenting on the state of the nachos.

Facebook: ElmarsintheValley

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