Facebook shows new ways to chat, stream video
SAN FRANCISCO (AP) — Facebook says people who use its Messenger chat service will soon be able to order flowers, shop for shoes and talk with a variety of businesses by sending them direct text messages.
CEO Mark Zuckerberg used Facebook's annual software conference Tuesday to describe its latest initiatives at a time when some reports indicate people may be sharing less personal information on the social network — either because of privacy concerns or the growing appeal of competing apps.
With its new emphasis on chatting with businesses, Facebook is joining several tech companies working to promote the use of intelligent software programs known as "chatbots," which let businesses interact with customers in conversational language.
Facebook Inc. is also releasing a host of other tools for developers to build apps that work with its services, including software for streaming video from drones and other gadgets.
Chief Product Officer Chris Cox said Facebook doesn't plan to sell the camera to consumers but will share its designs to encourage other firms to find new uses for 360-degree video.
