OracleVoice: Strategic Customer Experience Measurement Matters More Than Ever
While most companies understand the importance of measuring the impact of customer engagement, they haven’t figured out how to do it.
While most companies understand the importance of measuring the impact of customer engagement, they haven’t figured out how to do it.
And then there's also that point about passporting. All that is really required is a brass plate, an office and a gombeen man in Dublin and the British banks are good to go right across the EU.
Quite apart from anything else we get less of whatever it is that we tax. And we've just gone through great pain to encourage people to stop using cash and use banks instead. Taxing bank transactions would entirely reverse that, wouldn't it?
From NATO to TPP, Trump and trade just don’t seem to mix. Is he right? Well, when it comes to China, he could be if we were living in the 80s. But things have changed. China is in a much better position than the US when it comes to trade.
A formal American withdrawal from the TPP was actually beneficial to public health —and not just in Asia— by the resulting indirect prevention of the pervasive damage which the trade deal could’ve caused.
France's PSA Group, the maker of Peugeot and Citroen cars, has signed a deal with the Kenyan government to open a vehicle assembly plant in Kenya this year.
Company culture is an important part of your business. Learn how to showcase it with these 3 tips.
Although Nobel laureate Christopher Sims's work is mainly academic and very technical, he has become “hot” in Japan.
Manufacturing giant Caterpillar uses Big Data and Internet of Things (IoT) technologies to drive impressive savings and ROI in their marine division. By collecting and analyzing large volumes of data the company is now able to perform predictive maintenance, which has saved millions of dollars.
Expectations are high for Bollywood's top grossing actor Akshay Kumar's latest film, Jolly LLB 2, which will release on Friday.
Google has agreed to sell Terra Bella, its satellite unit, to satellite startup Planet for an undisclosed amount.
Most people don't change jobs often because they want to -- they change jobs often because they have to! How do you answer the job interview question "Why have you held so many jobs?" Here's how!
All 500-plus fighters on the UFC’s active roster have been invited to a meet-and-greet with the promotion’s new owners from WME-IMG, who have remained in the shadows since purchasing the company for $4.025 billion last summer.
Does your resume sound like most resumes do -- dry and boring? You can change that without much trouble!
The reform of Fannie Mae and Freddie Mac has been stuck in gear for some time and with President Trump setting his sights on pushing through reform, potential Treasury Secretary Mnuchin could be the Washington outsider and industry insider to get the job done.
The famed jewelry brand unveils the Sindoor Collection, a new line made of rubies and old-mine diamonds.
The excitement around a historical come back by the Patriots, an awesome half-time show, and politically charged ads led to a massive wave of social media activity around the Super Bowl.
French workers have won the legal right to not have to check their work email during their time off. What next in the glorious struggle for workers rights? Cartoon by Ted Rall.
The PopUp Play Build Lab online app lets kids build castles, gingerbread houses and rocket ships with custom windows, doors and other details. The company then prints a 4-feet by 4.5-feet version of the design on fiberboard and ships it to customers within a week for $99.
Direct primary care (DPC) will end up playing a more prominent role on the national stage of conservative health reform. The Wall Street Journal considers this patient-centered delivery model the “fourth leg” to any plan that would replace Obamacare.
Your product might be copied in China even before you ship. Here is how smart entrepreneurs protect themselves, whether or not they produce or sell in China.
TreeHouse began in 2011, after the founder left his path to becoming an Episcopal priest to help consumers go green. With some big backers behind it, TreeHouse could be the next Home Depot.
Red lines and propaganda wars flare up tensions in South China Sea that threaten international trade and investments.