Мы в Telegram
Добавить новость
smi24.net
Forbes.com
Август
2020

Новости за 17.08.2020

Responding To An Upset Customer? Learn The Italian Mama Mindset

Forbes.com 

If you’re face to face—or phone to phone or terminal to terminal—with a customer who’s upset, a customer to whom something bad (in their opinion) has happened, consider putting the archetype of an adoring Italian mother to work for you, says customer service consultant and trainer Micah Solomon

Lessons In Leadership, Culture, And Change: From Bob Dylan To Facebook

Forbes.com 

Jonathan Taplin has been the tour manager for Bob Dylan and The Band, producer of Mean Streets and The Last Waltz with Martin Scorsese, a media and tech entrepreneur, author, and a Facebook critic. He shares lessons on leadership, culture, disruption, and change for business and tech leaders.





СМИ24.net — правдивые новости, непрерывно 24/7 на русском языке с ежеминутным обновлением *