Lessons From The Don Lemon Saga Part II: The Non-Apology Apology And The Non-Apology Non-Apology
A Power Apology has three parts: admit you're wrong and say you're sorry, show that you understand the effect of your words and actions and specifically explain how you are going to do better in the future. Finally, do all of this out loud, publicly. Lemon's apology was lacking in all aspects.