Re: Ryanair refunds and process

Rippy Toot

bluechip

Worcester Blue

flight cancelled so was offered refund or changing flight.

Opted for refund.

Ryanair online system so poor that not sure application even went through as there was no onscreen acknowledgement or email to confirm refund request received.

Just wondered if anyone else has applied and received any kind of acknowledgement?

Same happened here, still waiting with no confirmation email or anything will try to chase up this week

I had email off them yesterday to say they had processed my refund back to my account. Said it should take upto 5 to 7 days to register via the bank.
They notified me on 19 March my fights had been cancelled. I did in all fairness send them plenty of emails refusing the Vouchers they kept offering. Just see now if the money does appear in my account.

I was offered refund or vouchers as my flight to Rome to watch Wales v Italy in Euros was cancelled.
So I opted for refund, got no acknowledgement or anything.
Then one week later I got an email from Ryanair Customer Services saying words to the effect of " we know you chose to go for a full refund but we want you to consider vouchers instead " then they went into a marketing speel . I replied saying no I want a refund full stop, I haven't heard anything for a week now.